Privacy Policy

At Ebizboost LLC (legal name), commercially operating as Start Companies ("Start Companies", "we"), we respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains what data we collect, for what purpose, for how long we keep it, with whom we share it and what your rights are. It applies to the entire website startcompanies.us, our landing pages and the forms associated with our services for LLC formation and bank account opening in the United States.

1. Data controller

Ebizboost LLC (legal name), commercially operating as Start Companies. Website: startcompanies.us. If you have privacy questions, please use the contact channels published on the site.

2. Data we collect

• Identification and contact: name, email, phone, country/city.
• Basic business information related to LLC formation and management.
• Language and content preferences.
• Technical and usage data: IP, device/browser type, pages viewed, referrals.
• Form data (e.g., LLC opening, renewal, Relay, Fixcal, Abotax).

3. How we obtain the data

• Directly from you when you complete forms or schedule a call.
• Automatically through cookies and similar analytics and performance technologies.
• Through third-party integrations necessary to provide our services (e.g., scheduling or communication tools).

4. Purposes and legal basis

• Respond to inquiries and provide initial advice (legitimate interest and/or pre-contractual performance).
• Provide the requested services (contract performance).
• Improve the site, the experience and our processes (legitimate interest).
• Operational and/or informative communications related to the services (legitimate interest/contract).
• Comply with applicable legal obligations.

5. Cookies and analytics

We use cookies necessary for the operation of the site and, where appropriate, performance/analytics cookies to understand usage and optimize content. You can control the use of cookies from your browser settings. By continuing to browse, you agree to their use as described in this Policy.

6. With whom we share data

• Technology providers that help us operate the site and forms.
• Scheduling/communication tools necessary to coordinate meetings and provide support.
• When required by law, competent authorities.

We do not sell your personal data. We only share what is necessary to provide and improve services, or due to legal requirements.

7. International transfers

Since we provide services in the United States, your data may be hosted or processed in infrastructures located outside your country. We take reasonable measures to protect them in accordance with appropriate security and privacy standards.

8. Retention periods

We retain data as long as necessary for the stated purposes, the provision of the service, legal compliance or until you request its deletion where appropriate.

9. Your rights

Depending on your jurisdiction, you may exercise rights such as access, rectification, update, objection, portability or deletion. To exercise them, contact us through the means published on the site, indicating your request and proving your identity.

10. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration. However, no system is 100% secure.

11. Minors

Our services are aimed at adults. We do not knowingly collect data from minors without verifiable consent from their legal representatives.

12. Updates to this Policy

We may update this Policy to reflect legal, technical or operational changes. The current version will be published on startcompanies.us and will indicate the last update date.

13. Contact

If you have questions about privacy or the processing of your data, contact us through the official channels published on the site.

14. User data deletion

In compliance with Meta Platform Terms and privacy best practices, we handle data deletion requests originating from any of our channels and services (website, forms, CRM, email, messaging/Meta and operational records). Deletion applies to contact data, form-submitted content, interaction histories and preferences, unless there is a legal obligation to retain data (e.g., tax, accounting or fraud prevention). Below we outline general guidelines and Meta-bot specifics:

14.1 Compliance with Meta Platform Terms

Our WhatsApp/Meta bot strictly complies with Meta Platform Terms, including: (a) We do not process Platform Data without valid user consent to build profiles; (b) We do not attempt to decode, circumvent, re-identify, de-anonymize, unscramble, unencrypt, or reverse hash Platform Data; (c) We implement appropriate technical and organizational security measures to protect Platform Data against unauthorized access; (d) We maintain a clear and accessible privacy policy that explains how we collect, use and share data.

14.2 Bot interaction data

Data collected through interactions with our WhatsApp/Meta bot includes: sent messages, information provided during conversations, user preferences, and contact data. This data is processed solely to provide the requested service and improve user experience, always with explicit user consent.

14.3 Deletion process

Users can request deletion of their data through the following methods:

• Contacting our support team directly
• Sending a request by email to administracion@starcompanies.us

All deletion requests require identity verification to protect user privacy.

14.4 Retention period

Bot interaction data is retained for a maximum period of 12 months from the last interaction, after which it is automatically deleted from our systems, unless legal obligations require longer retention. This period complies with Meta Platform Terms standards.

14.5 Automatic deletion

We implement automated processes that delete user data after the established retention period. Deleted data includes: conversation history, shared personal information, user preferences, and any identifiable data associated with the user's Meta account. Data is deleted securely and irreversibly.

14.6 Security measures

We implement appropriate technical and organizational security measures to protect Platform Data against unauthorized access, including: data encryption in transit and at rest, role-based access controls, regular security audits, and compliance with Meta security standards.

14.7 Deletion verification

Once the deletion request is processed, we will confirm to the user that their data has been deleted from our systems. This confirmation will be sent through the same channel used for the request (bot, email, or direct support). We maintain deletion records for audit and compliance purposes.

Last update: 26/09/2025